The Hotel Windsor – Case Study

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Client Overview
Client Overview

Located in the heart of Melbourne, The Hotel Windsor is one of Australia’s most iconic heritage-listed hotels. With over 140 years of history, it beautifully merges Victorian-era elegance with five-star hospitality, welcoming guests from around the world. Preserving the building’s historic charm while delivering modern guest experiences is central to its operations.

The Challenge
The Challenge

In an increasingly connected world, guest expectations for high-speed, reliable Wi-Fi have never been higher. However, upgrading network infrastructure in a heritage building presents unique challenges: • Strict heritage preservation rules restricted invasive cabling or construction • Patchy Wi-Fi coverage in key areas, including corridors and internal rooms • No disruption to guest experience allowed during the upgrade • Time- and cost-efficiency were essential 🛠️ The goal: Deliver 100% Wi-Fi coverage and high-speed performance — with zero impact on the hotel’s historic structure or operations.

The Solution: Ethernet-over-Coax (EoC) Technology
The Solution: Ethernet-over-Coax (EoC) Technology

LSP partnered with the hotel’s management and facilities team to design a future-proof networking solution using Ethernet-over-Coax (EoC). Instead of installing new Ethernet cabling — which could risk structural damage — the solution leveraged the existing coaxial cable infrastructure embedded throughout the building. Key Benefits: This approach allowed us to: • ✅Minimise disruption to guests and staff • ✅Avoid alterations to heritage walls or finishes • ✅Accelerate deployment timelines • ✅Reduce overall project costs To maximize performance and provide 100% coverage, wireless access points were installed throughout all guest rooms, and public areas.

RACV Healesville Country Club & Resort
RACV Healesville Country Club & Resort

LSP continues our partnership with RACV Club & Resorts with the deployment of an enhanced TV network experience at RACV Healesville Country Club & Resort. The integrated TV network showcases the wide array of Resort facilities and activities whilst providing seamless access to entertainment content and casting for their members and guests. Nestled in the beautiful Yarra Valley just over an hour from Melbourne, RACV Healesville Country Club & Resort offers a relaxing escape from the hustle and bustle of everyday life. With two exciting restaurants and bars to enjoy, experience exquisite food and world-class wines right at your fingertips. Unwind with a One Spa treatment, play a round of golf on the Michael Clayton designed 18-hole course, and treat the kids to a day of fun on the playground, there's something for everyone.

Brady Hotels & Apartments
Brady Hotels & Apartments

LSP is pleased to announce the opening of Brady Apartment Hotel Flinders Street and our continued partnership with Brady Hotels for guest technology. Brady Hotels & Apartments Melbourne opens their 4th Melbourne CBD hotel. Brady Apartment Hotel Flinders Street is situated close to the Aquarium, Melbourne Convention Centre, Yarra River and Casino. The apartments come complete with fully equipped kitchen facilities, in-room laundries, ample living space with the home comforts of reliable, secure Wi-Fi and Casting services.

 Club Wyndham Flynns Beach
Club Wyndham Flynns Beach

Congratulations to Club Wyndham Flynns Beach who, in partnership with LSP, have completed an upgrade of their existing MATV infrastructure to create a centralized management platform for their in-room technology. This platform provides business efficiencies for staff resources whilst also enhancing the experience of their valued members with access to Hospitality Smart TVs, in-room & public space Wi-Fi, Local Information, Movies on Demand, Casting and more. Located on the Mid North Coast of New South Wales, Club Wyndham Flynns Beach in Port Macquarie is the perfect option for a family beach holiday, just a one-hour flight or four-hour drive from Sydney. Set in a striking natural setting, this family friendly resort boasts excellent resort facilities including an outdoor pool, spa and barbecue area. The spacious accommodation options including studios to four bedroom Presidential will make for a comfortable and enjoyable stay.

Club Wyndham Perth
Club Wyndham Perth

Club Wyndham Perth positions owners in a central location to enjoy a multitude of attractions and activities in Perth's city center and its surrounding areas. Take a short stroll to Kings Park, located opposite the hotel, where some of the best views of Perth and the Swan River can be seen, or visit must-do tourist attractions including the historic Perth Mint and the Swan Bell Tower. There is much to entice owners out of Perth including beautiful beaches, Fremantle, Rottnest Island and Swan Valley Vineyards. The resort has now completed a LSP network upgrade to provide reliable high-speed Internet, Hospitality Smart TVs, Local Information, Movies on Demand, and Casting into each apartment. A luxurious experience awaits Wyndham Destinations Club Members and guests on your next visit to Perth.

The Queen Elizabeth Hospital, Adelaide
The Queen Elizabeth Hospital, Adelaide

The Queen Elizabeth Hospital, Adelaide, has added value to their Patient Engagement Solution with the integration of LSP Patient Telephony services. The LSP Patient Telephony system plays an important role in simplifying and connecting patients to healthcare specialists and family members from their bedside.

Brady Hotels Hardware Lane
Brady Hotels Hardware Lane

Brady Hotels Hardware Lane is a perfect apartment accommodation choice for your next business or leisure trip in Melbourne’s CBD. Experience great engaging service, well-appointed guest apartments with full kitchen, dining, and lounge areas, 24hr reception, access to on-site gym and daily servicing. Complimentary high-speed wireless internet and Casting services are powered by the LSP platform.

Club Wyndham Dunsborough
Club Wyndham Dunsborough

Club Wyndham Dunsborough is a beachfront resort located in the heart of Western Australia’s Southwest. Overlooking Geographe Bay, this resort is the perfect base for WA stays, allowing guests to discover the best of the surrounding areas, including Busselton and the acclaimed Margaret River wine region. Take a romantic holiday down south in WA, just under three hours’ drive from Perth, where you will enter a world of luxury and indulgence at Club Wyndham Dunsborough. The resort has now completed a LSP network upgrade to provide reliable high-speed Internet, Hospitality Smart TVs, Local Information, Movies on Demand, and Casting into each apartment. A luxurious experience awaits Wyndham Destinations Club Members and guests, both inside and outside the accommodation rooms.

Royal Adelaide Hospital
Royal Adelaide Hospital

Lifestylepanel (LSP) enhances the value of the Patient Engagement Solution at Royal Adelaide Hospital with integration of our new Patient Telephony services. The LSP Patient Telephony system plays an important role in simplifying and connecting patients to healthcare specialists and family members from their bedside.

Brady Hotel Jones Lane
Brady Hotel Jones Lane

LSP welcomes another 4.5 star hotel from the Brady Hotels collection. Brady Hotel Jones Lane is situated in the north-east quarter of Melbourne's CBD surrounded by theatres and restaurants. Boasting the latest design and amenities which now includes the LSP NevayaCast Platform - this boutique hotel has everything you expect from a 4.5 star hotel.

Paediatrics Ward at Flinders Medical Centre
Paediatrics Ward at Flinders Medical Centre

LSP On-Demand Movies now available in the Paediatrics Ward at Flinders Medical Centre. Making the children’s stay as comfortable as possible.

Lyell McEwin Hospital
Lyell McEwin Hospital

Lifestylepanel continues to expand its partnership with SA Health with another successful deployment of LSPCare’s Patient Engagement System at the Lyell McEwin Hospital.

about us

LSP is a guest and patient-facing technology innovator that connects solutions focused on a better end-to-end experience for guests, patients, employees, managers, owners, and partners.