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LSP/Solutions/LSPeats
Ordering & Guest Services

One screen for meals
and guest services.

LSPeats turns the room TV and the guest's own phone into a complete ordering and service-request platform — no app to install, no login required. Built for hotels, hospitals and aged care alike, and powers the ordering layer inside both LSPstay and LSPcare.

LSPeats ordering screen on a room TV and a guest's phone
Platform Capabilities

Two surfaces.
One connected order.

Guests order from the room TV using only their remote, or from their own phone with no app — nothing typed into one needs to be re-entered into the other. Tap any capability to explore.

TV Ordering
BYOD / QR
Guest Services
Scheduled
Order Tracking
Admin Boards
Dietary Flags
Upsell Prompts
TV Ordering

The guest-facing screen on the room television, controlled entirely with the room's remote — no typing, no touching the screen, no login. Meal periods, categories, items and modifiers are all D-pad navigable.

Where LSPeats Runs

One platform, every
room and bedside.

Hotels & Resorts
In-room dining and guest services

The ordering and guest-services layer inside LSPstay — F&B ordering, housekeeping and service requests from the room TV or the guest's own phone.

Public & Private Hospitals
Bedside meal ordering and ward requests

Runs inside LSPcare with dietary and NPO visibility for ward staff, HL7 integration where required, and a bedside terminal or SMS-code path for patients.

Aged Care
Resident meal ordering and daily requests

A simple, accessible ordering and service-request experience for residents, with the same reception/kitchen workflow staff already use.

Serviced Apartments
Long-stay dining and maintenance requests

Scheduled ordering and non-meal service requests suited to longer stays, alongside the extended-stay features already built into LSPstay.

Integrations

Built into LSPstay and LSPcare

HL7 / ADT (LSPcare)
PMS (LSPstay)
Room Charge / Card / Cash
Wi-Fi Captive Portal
Power BI / LSPinsight
Frequently Asked

Questions about
LSPeats.

What is LSPeats?
LSPeats is LSP's in-room ordering and guest-services platform. It runs on the room TV (remote-control only, no login) and on the guest's own phone (QR code, printed URL or Wi-Fi captive portal, no app to install), and it's the ordering and service-request layer inside both LSPstay and LSPcare.
Does a guest need to install an app to use LSPeats?
No. The TV experience needs only the room remote, and the phone experience opens directly in the guest's existing mobile browser — there is nothing to download from an app store, and nothing is left behind on the guest's phone after their stay.
Is LSPeats only for hotels?
No. LSPeats is used across hotels and resorts, public and private hospitals, aged care and serviced apartments — the same ordering and guest-services workflow, with hospital deployments adding dietary and NPO visibility for ward staff and HL7 integration where required.
Can guests order ahead instead of only right now?
Yes, where enabled. Guests can choose "as soon as possible" or "schedule for later," picking a day and a specific delivery time slot from the property's configured options.
How are dietary restrictions and allergies handled?
Dietary, allergy and NPO (nil by mouth) status recorded against a room is visible wherever that room orders from, and is enforced by ward or dietary staff reviewing the order — not silently blocked inside the guest-facing app itself. Facilities with medically significant dietary needs should include order review as part of their normal process.
LSPeats

One screen for
meals and requests.

See how LSPeats runs inside LSPstay and LSPcare — or as its own deployment for hotels, hospitals and aged care.